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kens88393322
kens88393322
Participant
October 16, 2018
Question

10/16/18 Still can not print

  • October 16, 2018
  • 1 reply
  • 361 views

After the update, I have multiple file share websites that I pull info off of that I usually just print off of. Now i can't. The only way I can print the info I need is by downloading it first, then printing it out. This is a major problem. Are they going to fix this any time soon?

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    1 reply

    AnandSri
    Community Manager
    AnandSriCommunity Manager
    Community Manager
    October 16, 2018

    Hello Kens,

    I am sorry for the trouble you had with Adobe Reader, what is the dot version of Adobe Reader installed, to identify the version, please refer to the help article Identify the product and its version for Acrobat and Reader DC

    Are you trying to print from the desktop application or from a web browser?

    Could you please tell us more about the issue you are facing and is it possible to post a screenshot of the error? To share a screenshot, refer to https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

    Make sure that you have the latest version of Adobe Reader version 19.008.20074 installed, check for any pending updates from help>check for updates or install it manually from 19.008.20074 Optional update, October 08, 2018 — Release Notes for Acrobat DC Products

    We're here to help, just need more info.

    Thanks,

    Anand Sri.

    kens88393322
    kens88393322Author
    Participant
    October 16, 2018

    It is 19.008.20074 and I can not print from web browsers. I use Google chrome and I have the extension. Example is I can not print out my google calendar no more. I also go onto 3 different websites to print out spec sheets and blueprints and I can not print them anymore with out downloading them first. I use to be able to just print all of these things.  If I down load to hard drive, then I can print it.

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