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paull38789196
paull38789196
Participant
September 10, 2018
Answered

2D barcode in Acrobat Reader

  • September 10, 2018
  • 1 reply
  • 1489 views

Hi all,

I have created an editable PDF form and a 2D barcode which links with several fields.  I have tested the barcode can be updated for the full version of the Acrobat.

However, when I open the PDF in another PC with Acrobat Reader installed, when I change the field value in the PDF form, the barcode becomes grey.

Any idea why this happens ?

It seems that the PDF need to add some special right?  How to add this right and which software do I need ?  What's the price of this ?

Thanks a lot.

    This topic has been closed for replies.
    Correct answer AnandSri

    Hello Paull,

    We're sorry for the trouble you had with Adobe Reader. Please refer to the following Adobe articles which discuss the similar scenario Acrobat Reader DC - Barcode Gray

    Adobe Reader DC Barcode grey

    Barcode turns grey

    Let us know how it goes and share your observation.

    Thanks,

    Anand Sri.

    1 reply

    AnandSri
    Community Manager
    AnandSriCommunity ManagerCorrect answer
    Community Manager
    September 10, 2018

    Hello Paull,

    We're sorry for the trouble you had with Adobe Reader. Please refer to the following Adobe articles which discuss the similar scenario Acrobat Reader DC - Barcode Gray

    Adobe Reader DC Barcode grey

    Barcode turns grey

    Let us know how it goes and share your observation.

    Thanks,

    Anand Sri.

    paull38789196
    paull38789196Author
    Participant
    September 11, 2018

    So, what's the price for the LifeCycle Reader extension ?

    I can't see this in your website and the product information.

    Thanks

    AnandSri
    Community Manager
    AnandSriCommunity Manager
    Community Manager
    September 20, 2018

    Hello Paull,

    We're sorry for the delayed response and inconvenience caused. I have shared the details by private message, please check your email inbox.

    Thanks,

    Anand Sri.

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