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K
Kok31469230gz9s
Participant
November 16, 2023
Question

64-bit Reader_Install_Setup.exe installer shows downloading Adobe Acrobat Reader (32-bit)

  • November 16, 2023
  • 1 reply
  • 1510 views

The installer downloads and installs 64-bit as expected in test lab's devices. However when executing the installer on my organization devices, it downloads and insatlls 32-bit instead.

    1 reply

    R
    Adobe Employee
    Ravi Gour
    Adobe Employee
    November 20, 2023

    Hi,

     

    Please confirm the OS version on your orgnaization devices. The setup.exe file installs 32-bit Reader if the machine is 32-bit or the OS  verison is below Win 10. 

     

    Regards

    Ravi

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