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annag28993227
annag28993227
Participant
September 27, 2017
Question

7-day trial version expired on day 4

  • September 27, 2017
  • 2 replies
  • 549 views

Hello! I installed a 7-day trial version on September 22nd, 2017 and started using it right away, but on September 25th Acrobat says I have 0 days and my trial version expired.

I have not changed anything or previously installed the version, it just expired 3 days early.

Any resolution to this?

    This topic has been closed for replies.

    2 replies

    ~graffiti
    ~graffiti
    Legend
    September 27, 2017

    Notice I said "various reasons". A time change was just the most common thing I've seen. At any rate, there is no fix. If there were then people could use that fix to reset the trial as long as they'd like.

    Personally, I DO agree that the 7 day trial kinda sucks. Up until recently it was a 30 day trial but they changed that.

    ~graffiti
    ~graffiti
    Legend
    September 27, 2017

    Short of formatting your hard drive, no. This can happen for various reasons the main one being a time change on your system clock.

    annag28993227
    annag28993227Author
    Participant
    September 27, 2017

    There was no time change.

    This is ridiculous. I can't even try out the product properly. If you let people use a free trial version and it stops working before its due date, then Adobe should have a solution for this from its end.

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