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August 21, 2018
Answered

A very important problem

  • August 21, 2018
  • 2 replies
  • 424 views

I've used the Adobe reader mobile app for servals months.Nowdays I found the app can't  convert image to PDF file.I hope the problem can work out!

    This topic has been closed for replies.
    Correct answer AnandSri

    Hello 伟豪李,

    We're sorry for the trouble you had with Adobe Reader mobile app. If you are subscribed to Adobe PDFPack services or Acrobat license, then you can convert image files to PDF.

    I have checked the records with your current Adobe ID(email) which you have used to login on Adobe forums and there is no license/subscription registered.

    Do you have the license/subscription with another Adobe ID? Is it an Android device or an iOS?

    For detailed information about the Adobe Reader mobile app, you can refer to Adobe article FAQ | Adobe Acrobat Reader mobile app

    Please share more details, we're here to help.

    Thanks,

    Anand Sri.

    2 replies

    AnandSri
    AnandSriCorrect answer
    Legend
    August 21, 2018

    Hello 伟豪李,

    We're sorry for the trouble you had with Adobe Reader mobile app. If you are subscribed to Adobe PDFPack services or Acrobat license, then you can convert image files to PDF.

    I have checked the records with your current Adobe ID(email) which you have used to login on Adobe forums and there is no license/subscription registered.

    Do you have the license/subscription with another Adobe ID? Is it an Android device or an iOS?

    For detailed information about the Adobe Reader mobile app, you can refer to Adobe article FAQ | Adobe Acrobat Reader mobile app

    Please share more details, we're here to help.

    Thanks,

    Anand Sri.

    ~graffiti
    Legend
    August 21, 2018

    You must have been using something other than Adobe Reader. It can not convert any file type to pdf.