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Participant
June 2, 2021
Question

Accent characters don’t appear in comments

  • June 2, 2021
  • 1 reply
  • 636 views

The solution described below hasn't worked for me. In my case I'm using Arial so the issue isn't that I don't have Arial installed on my computer nor that Arial doesn't include french characters. My colleague can't see the characters with accents in the comments I've added. I've no clue what to do.

 

[Title edited by moderator. Was: "Re: Accents character appear incorrect"]

 

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1 reply

jane-e
Community Expert
Community Expert
June 2, 2021

Hi @jonathanr4500708 

 

Your issue is not the same as the one you replied to, so I've branched it. Can you show screen shots from both computers to clarify the issue? Does your colleague also have Arial installed?

 

Also, to test:

  • Can you colleague see accents from other users?
  • Can other users see your accents?
  • Does it work with the MS typefaces of Calabri or Cambria?

 

~ Jane