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Participant
November 16, 2016
Question

Accidentally deleted the language package

  • November 16, 2016
  • 1 reply
  • 716 views

Hi,

In trying to clear some space on my Mac, I was advised to go through my applications and clear out the languages that I never needed to use on them. Stupidly, I've accidentally deleted the English one from my Adobe Acrobat Reader application and I'm now seeing everything in Ukrainian (I think!). I've since cleared my trash (before realising what I'd done) and can't seem to work out how to get it back 1) because deleting the app to reinstall it doesn't seem to work and 2) because I can't understand anything in the preferences to try and start looking on there.

Is there any way I can redownload the English pack into the app? Or any way of just starting again? When I try to redownload it, I get the message that there is a higher version in the installation location, even when I've deleted it. I'm very confused!!

Any help would be perfect!

Thanks

This topic has been closed for replies.

1 reply

AkanchhaS8194121
Legend
November 17, 2016

Hi Fayer32606754,

As you have mentioned above that uninstalling and reinstalling the application doesn't seem to work.

Then you may please try installing that Font Pack through Adobe - Adobe Reader : For Macintosh  (scroll down to ADD-ONS)

or directly from Adobe - Adobe Reader : For Macintosh : Adobe Acrobat Reader DC Font Pack (Continuous)

and see if that helps.

Regards,

Akanchha

Participant
November 18, 2016

Hi,

Thank you for your help. I downloaded from the second link you attached but when I open the Adobe Reader, nothing has changed. I don't know if you maybe have any ideas why this might be? Is there something else I need to do with it once downloaded?

Thank you!

AkanchhaS8194121
Legend
November 29, 2016

Hi Fayer32606754,

Sorry for the delay in response.

Please try resetting the application preferences and see if that helps.

you may please refer to the forum thread How to reset Preference settings in Acrobat. to know more about it.

If it still doesn't work then create a new user account and then try installing the application again.

Regards,

Akanchha