Skip to main content
I
Iverson03
Participant
August 25, 2017
Answered

AcorbatDC ISSUE

  • August 25, 2017
  • 1 reply
  • 374 views

New app won't open.  Error message says "Check with Developer" and to check operating system.  Running Sierra 10.12.6, so that isn't issue.  In the details of the error message, metions something about a Library not being availabile?

    This topic has been closed for replies.
    Correct answer AnandSri

    Hi Iverson,

    As per the description above, you are not able to open Acrobat DC in Mac OS, Is that correct?

    Please uninstall the Acrobat DC from the machine, remove all the Acrobat folders i.e. trash the Acrobat folders from system and user library.

    Reinstall the Acrobat DC from the following links:

    For Reader DC: https://get.adobe.com/reader/

    For Acrobat DC: https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

    Update this discussion with the results.

    Regards,

    Anand Sri.

    1 reply

    AnandSri
    Community Manager
    AnandSriCommunity ManagerCorrect answer
    Community Manager
    August 25, 2017

    Hi Iverson,

    As per the description above, you are not able to open Acrobat DC in Mac OS, Is that correct?

    Please uninstall the Acrobat DC from the machine, remove all the Acrobat folders i.e. trash the Acrobat folders from system and user library.

    Reinstall the Acrobat DC from the following links:

    For Reader DC: https://get.adobe.com/reader/

    For Acrobat DC: https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

    Update this discussion with the results.

    Regards,

    Anand Sri.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices