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Participant
August 12, 2021
Question

acrobat

  • August 12, 2021
  • 1 reply
  • 308 views

I cant acess my acrobat account from my computer. It keeps writing this when I try to log on:

 

Your browser or operative system is not up to date....

 

But it is all up to date and the computer i new. I talked to adobe and to the shop I bought the computer from and they tell me everything is ok. And to write you.

 

So hope you can help me

Thank you

 

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1 reply

Amal.
Legend
August 12, 2021

Hi Kristina

 

Hope you are doing well  and sorry for the trouble. As described you are unable to access Acrobat account from your computer and getting the error 'Your browser or operative system is not up to date'

 

Please check out the steps shared in the help page - https://helpx.adobe.com/x-productkb/global/update-operating-system-and-browser.html and see if that works for you.

 

Regards

Amal