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michael.arrigo
Known Participant
January 2, 2018
Answered

Acrobat compatibility with macOS high sierra,crash weekly.

  • January 2, 2018
  • 1 reply
  • 1217 views

Actually, I wouldn't say Adobe Acrobat Reader DC and Adobe Acrobat DC are 100% compatible.  They crash weekly in High Sierra and did not crash under the prior release of OS X.  I have reported this and sent error logs to Apple.  When will Adobe be doing a release to remedy this problem?  Happy to send my crash report logs to Adobe, if somehow Adobe is not aware.

    This topic has been closed for replies.
    Correct answer AkanchhaS8194121

    Hi Michael.arrigo,

    Sorry to hear the inconvenience caused to you. 

    The latest patch release of the Acrobat should fix the crash issue. If your application is not updated then you may try updating it and let us know if it still causing problem.

    You may refer to the release notes- Release Notes | Adobe Acrobat, Reader

    Regards,

    Akanchha

    1 reply

    AkanchhaS8194121
    AkanchhaS8194121Correct answer
    Legend
    January 11, 2018

    Hi Michael.arrigo,

    Sorry to hear the inconvenience caused to you. 

    The latest patch release of the Acrobat should fix the crash issue. If your application is not updated then you may try updating it and let us know if it still causing problem.

    You may refer to the release notes- Release Notes | Adobe Acrobat, Reader

    Regards,

    Akanchha

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