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Participant
May 30, 2022
Answered

Acrobat Customization Wizard DC error

  • May 30, 2022
  • 2 replies
  • 3753 views

Hola,

 

No consigo que funcione al aplicación, el primer error dice que falta una dll y si lo pongo me sale otro error. Me pasa en dos equipos, uno con Windos 10 y otro con Windows 11. Gracias.

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Correct answer Informática CITA

I have foun the solution. I had to install 32bit version of Microsoft Visual C++ 2015 on my Winodws 10 (64bit version)

 

https://answers.microsoft.com/es-es/windows/forum/all/error-de-mfc140udll/274929d5-90e3-4580-8507-79f8afb8a092

2 replies

Informática CITAAuthorCorrect answer
Participant
June 6, 2022

I have foun the solution. I had to install 32bit version of Microsoft Visual C++ 2015 on my Winodws 10 (64bit version)

 

https://answers.microsoft.com/es-es/windows/forum/all/error-de-mfc140udll/274929d5-90e3-4580-8507-79f8afb8a092

Souvik Sadhu
Community Manager
Community Manager
May 31, 2022

Hello,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader.

 

The issue that you are having trouble with is due to a mismatch in the version of C++ re-distributable files on your system.

 

You can try to repair the files through the Windows logo-> Control panel as shown in the pictures below:

 

 

You have to go through all the files from 2012 and ahead.

 

Click on change-> It will open the repair wizard-> you need to allow it to proceed. 

 

Once all files are repaired, restart your computer, and the application should open. 

 

Just in case it doesn't, you might want to install a newer version of the files through Microsoft's official link:

MFC140u.dll missing from my computer - Microsoft Community

 

 

Hope this answers your question.

 

Thanks,

Souvik.

Participant
June 1, 2022

Thanks, but I still get 0xc000007b error.

Souvik Sadhu
Community Manager
Community Manager
June 1, 2022

You might want to check this page from Microsoft, which has all the details on the fix for this: 

windows 10 error code 0xc000007b - Microsoft Community