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A
Anonymous
October 17, 2019
Question

Acrobat DC 2019 text properties is on and off - "Aa" button

  • October 17, 2019
  • 4 replies
  • 2594 views

I use the Text button to write in the pdf.  Got Acrobat DC 2019. From the installation three weeks ago to yestereday the Text properties are working well.  I can set the font size and colors.  However yestereday it stopped.  In fact it switched.  

I still can select the "T" icon and type a text.  However going back to the "Aa" button to change size/color does not work anymore.

I did try the 2016 tip about it on the forum without success. Went through all the preferences reset, open close etc.  

The only way I found is to get back on the Tool menu, select an other type of comment (any), then get back selecting the Comment tool and then I have ONE shot to change font OR size OR color to the text.And then I have to do this again for an other change.  Painfull.

 

Is there a way to fix it ?

    This topic has been closed for replies.

    4 replies

    Only Mehak
    Adobe Employee
    Only Mehak
    Adobe Employee
    November 1, 2019

    Hi  BudSpencer2020

    This is regarding your following feedback for Adobe Acrobat: 

    “Acrobat DC 2019 text properties is on and off - "Aa" button”

    With our latest release on 24th Oct 2019, the issue reported by you has been addressed.

    If your product has not already been updated, to get the latest product update, click on the menu Help --> Check for updates in the product.

    For more information about the release, please refer to the Release Notes and the New Feature Summary web links.

    Hope this helps in addressing the reported issue. We look forward to the continued feedback.

    Only Mehak
    Adobe Employee
    Only Mehak
    Adobe Employee
    October 21, 2019

    Hi @BudSpencer2020

    Thanks for reaching out to us. We have noted this request and are working to fix and ship the same in our next release.

     Meanwhile, could you please use ctrl+e shortcut keys to enble the other floating menu to change the text properties . This will pop out a new floating menu which shall look like below :

    Let us know if you face any issue in the above. 

    AnandSri
    AnandSri
    Legend
    October 17, 2019

    Hi BudSpencer,

     

    We're sorry for the trouble you had, would you mind sharing the version of Adobe Reader installed on the machine?

    To identify, please take help from the article https://helpx.adobe.com/acrobat/kb/identify-product-version.html

     

    Are you on a Mac or Windows machine and what is the version?

     

    Try resetting the Adobe Reader's Preferences once and reboot the machine. To reset the Preferences, please take help from the article https://community.adobe.com/t5/Acrobat/How-to-reset-Acrobat-Preference-settings-to-default/td-p/4792082

     

    Repair the installation files of Adobe Reader from help menu>select repair installation (for Windows only)

    Reboot the machine and check.

     

    Are you experiencing this issue with all the PDF files or is it specific to one PDF file? 

    If it is specific to one PDF, would it be possible to share the file with us?

    Upload the file into Document Cloud storage https://documentcloud.adobe.com generate the link and share it in the direct/private message only. To send a private message, please click on the envelop icon on the top right corner near your profile picture. 

     

    Let us know how it goes and share your observations.

     

    Thanks,

    Anand Sri.

    A
    Anonymous
    October 17, 2019
    Hi Anand Sri,
    Bernd Alheit
    Community Expert
    Bernd AlheitCommunity Expert
    Community Expert
    October 17, 2019

    Acrobat Reader or Adobe Acrobat?

    A
    Anonymous
    October 17, 2019
    Acrobart Reader DC
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