Acrobat DC continually crashes in the background

Question

Adobe acrobat DC continually throws a popup dialog "An internal error has occurred".

There's no other information. I'm not actually using it: it is running in the background. There's nothing in notifications or the windows logs. It happens every few minutes, so it's pretty annoying.

Any ideas on how to fix?

Doug5FAA · Accepted Answer

Those didn't seem to apply, so I just uninstalled it. Recently I reinstalled it, and it seems to be working fine this time.

Amal. · Answer

Hi Doug

Hope you are doing well and sorry to hear that. As described you are getting the error 'An internal error has occured'

Please go through the correct answers marked in the similar discussions listed below and see if that works for you.

- https://community.adobe.com/t5/acrobat-reader-discussions/acrobat-reader-quot-an-internal-error-occurred-quot-popup-after-installing-windows-10-chrome-also/td-p/7542640

- https://answers.acrobatusers.com/internal-error-occurred-q93177.aspx

Let us know how it goes.

Regards

Amal

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