Acrobat DC on Windows Server 2016 RDS

Forum|Forum|8 years ago
October 17, 2017
1 reply
7468 views

Hi,

i just migrate to Windows Server 2016 RDS and Acrobat Reader DC is installed. I have random printing problem with Acrobat Reader DC. Can you tell me when a version of Reader DC will support Windows Server 2016 and fix my problem?

Thanks

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Correct answer Meenakshi_Negi

Hi Ericr,

Sorry for the delay in response.

As you have mentioned above that you are using the Adobe Reader DC on a Windows server 2016, please make sure that you are using the compatible version of the application.

Adobe Acrobat Reader DC does support Windows Server 2016, please check this link Overview — Acrobat and Adobe Reader Release Notes for more information.

Also, refer this help document Adobe Acrobat Reader DC system requirements

Make sure you update the application to the latest version available.

Check if that helps.

Let us know if you still experience the issue.

Regards,

Meenakshi

Meenakshi_NegiCorrect answer

Legend

Hi Ericr,

Sorry for the delay in response.

As you have mentioned above that you are using the Adobe Reader DC on a Windows server 2016, please make sure that you are using the compatible version of the application.

Adobe Acrobat Reader DC does support Windows Server 2016, please check this link Overview — Acrobat and Adobe Reader Release Notes for more information.

Also, refer this help document Adobe Acrobat Reader DC system requirements

Make sure you update the application to the latest version available.

Check if that helps.

Let us know if you still experience the issue.

Regards,

Meenakshi

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