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Participant
April 30, 2021
Question

Acrobat is not getting updated and also not opening

  • April 30, 2021
  • 2 replies
  • 727 views

When I try to open it it shows "This app needs to be updated to work with the current version of iOS" and when I try to update it it asks for Apple ID password and when I enter it then it shows incorrect password .

other apps on my iPad are easily getting updated and new apps are also easily installed , but there is some problem with adobe acrobat reader .

Version of iOS-14.5 

 

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2 replies

Legend
April 30, 2021

On iPad and iPhone you must update using the App Store. For all apps you must use the same Apple ID and Apple password. Adobe have nothing to do with it at all. 

Participant
April 30, 2021

Yes I have used the same Apple ID but the problem is , it's not getting updated but other apps are 

Legend
April 30, 2021

This something for Apple to sort out. Adobe give Apple the apps, Apple run the store.

Participant
April 30, 2021

Please help !