Acrobat Reader Beach balling on Mac

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A few seconds after I open Acrobat Reader it beachballs (spinning multicoloured circle). I've tried uninstalling and reinstalling the software but still happening. Help!

Crash or freeze

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Meenakshi_NegiCorrect answer

Legend

Hi Albertb,

Sorry for the delay in response.

Please confirm if the application is working fine now.

If not, please try to remove the application and run the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html).

Reboot the Mac and reinstall the application from this page: https://get.adobe.com/reader/enterprise/.

Let us know if you need any help or if the issue is resolved.

Thanks,

Meenakshi

JR Boulay

Community Expert

MOVED TO THE ACROBAT READER FORUM

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Acrobate du PDF, InDesigner et Photoshopographe

A

albertb68595648Author

Participant

It seems I had to download Creative Cloud to make it work now

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Meenakshi_NegiCorrect answer

Legend

Hi Albertb,

Sorry for the delay in response.

Please confirm if the application is working fine now.

If not, please try to remove the application and run the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html).

Reboot the Mac and reinstall the application from this page: https://get.adobe.com/reader/enterprise/.

Let us know if you need any help or if the issue is resolved.

Thanks,

Meenakshi

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