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bianca_5349
Participant
June 18, 2025
Answered

Acrobat Reader Crashing on Open

  • June 18, 2025
  • 2 replies
  • 122 views

I have used Adobe Acrobat Reader Standard for years and this evening it started crashing the moment I open it. I have updated my iOS to 18.5, reinstalled Acrobat and anything else I could think of and it won't help.

Correct answer Souvik Sadhu

Hi @bianca_5349,

 

Good news.

 

We are live with the fix.

Please restart your device once and try using the app again. 

 

Let us know how it goes.


Regards,
Souvik.

2 replies

Souvik Sadhu
Community Manager
Souvik SadhuCommunity ManagerCorrect answer
Community Manager
June 18, 2025

Hi @bianca_5349,

 

Good news.

 

We are live with the fix.

Please restart your device once and try using the app again. 

 

Let us know how it goes.


Regards,
Souvik.

Souvik Sadhu
Community Manager
Souvik SadhuCommunity Manager
Community Manager
June 18, 2025

Hi @bianca_5349,

 

Sorry for the experience with the Acrobat Reader Mobile app crashing.

 

We are aware of the issue with Acrobat Reader Mobile crashing on iOS/iPadOS.

 

The team is working on it, and the fix will be live soon.

Link to the announcement here: https://adobe.ly/45uBT52.

 

We request your kind understanding and patience while the team gets the fix live.


Regards,
Souvik.

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