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Souvik Sadhu
Community Manager
Community Manager
June 21, 2022

Hello Charles,

 

I hope you are doing well. I am sorry for your experience with installing Acrobat Reader DC.

 

Are you getting any error messages? If yes, please share the below details for us to check:

1. The operating system you are using and its version;

2. The screenshot of the error message you get;

3. Is it a personal device or a work machine.

 

You may also try to install the version from here: Adobe - Adobe Acrobat Reader DC Download | Free PDF viewer for Windows, Mac OS, Android

 

Let me know if it helps.

 

Thanks,

Souvik.