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N
nigeld
Participant
July 7, 2021
Answered

Acrobat Reader DC 64 bit prints inverted

  • July 7, 2021
  • 2 replies
  • 558 views

My 32-bit version of Acrobat Reader DC (Windows 10) was recently auto-dated to the 64-bit version. After the update, PDFs are printing inverted (white text on black background) on an HP LaserJet printer using its PCL6 driver. Only solution I could find was to change to using the Postscript driver for the printer - no amount of changing and deleting user preferences in Registry fixed the problem.

This topic has been closed for replies.
Correct answer nigeld

I have now installed the printer using the latest (v7.0.0) PCL6 Universal Printer Driver from HP and that seems to have fixed the problem. I was previously using the printer-specific PCL6 printer driver (and that is still reverse-printing), so maybe there is somethign different between the Universal Printer Driver and the device-specific driver. It's an HP LaserJet Pro M451 printer.

 

Anyway, problem fixed.

2 replies

N
nigeldAuthorCorrect answer
Participant
July 16, 2021

I have now installed the printer using the latest (v7.0.0) PCL6 Universal Printer Driver from HP and that seems to have fixed the problem. I was previously using the printer-specific PCL6 printer driver (and that is still reverse-printing), so maybe there is somethign different between the Universal Printer Driver and the device-specific driver. It's an HP LaserJet Pro M451 printer.

 

Anyway, problem fixed.

    swapnilsrivastava
    Community Manager
    swapnilsrivastavaCommunity Manager
    Community Manager
    July 13, 2021
     

    Hi There,

     

    Thanks for reporting the issue here.

    Can we try to remove the PCL6 driver and re-install the latest (or same) back. As we tried the similar workflow in-house but observed no such issue.

    Please feel free to let us know, regarding the status of the issue or any other help required from our end.

     

    Regards,
    Swapnil Srivastava

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