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Participant
December 21, 2020
Question

Acrobat Reader DC crashes when i try to print

  • December 21, 2020
  • 2 replies
  • 492 views

Hello All,

 

I have an issue with Acrobat Reader DC on my Windows server (2012 R2), the Acrobat Reader version is 20.013.20074.18474.

 

When i try to use the print button, Acrobat Reader will instantly crash.

This problem occurs with all of my .PDF files and the printers are Working well with other software.

I tried to change my default printer -> But it's still the same problem.
I run Acrobat Reader as administrator -> Same Problem

I disable the protected Mode -> Same problem
I update Acrobat Reader -> Same problem

I tried to repair and reinstall Acrobat reader -> Same problem
I tried to delete everything of Adobe by using the AcrobatCleaner -> Same problem
I tried to print from antoher user on Windows  -> Same Problem

 

I don't know what I can do.

 

I hope one of you can help me solve this.

 

Have a nice day

 

Best Regards

This topic has been closed for replies.

2 replies

Participant
February 25, 2021

I have the same problem.

Participant
February 14, 2021

I have the same problem. I am on a Mac using Big Sur 11.2 and Acrobat 2021.001.20135