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Participant
May 29, 2021
Question

Acrobat Reader DC: I can't re-open a saved file, error message

  • May 29, 2021
  • 1 reply
  • 345 views

For the past 2 days, I've been working on a PDF and regularly saving and re-opening it. Last night I saved it, as usual, but this morning, when I tried to open it again, I got the following error message: "Acrobat Reader DC could not open [filename] because it is eithere not a supported file type of because the file has been damaged (e.g., it was sent as an attachment and wasn't properly decoded).

 

I tried opening a previous version but was told there are no previous versions available.

 

Thanks.

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1 reply

radzmar
Community Expert
Community Expert
June 3, 2021

The file has been damaged in some way during or after saving it. There's nothing you can do I'm afraid.