Participant

Answered

Acrobat Reader DC login - It's all up to date

You can't log into your account: it always says you need to update Adobe Acrobat Reader or PC, but it's all up to date!

This topic is closed to new replies. Start a new post to keep the conversation going.

Legend

Hi Aldroidtech,

Thank you for reaching out and sorry for the trouble.

As you receive the error " Update Required", please refer to the information provided/ suggested in the following help document: https://helpx.adobe.com/x-productkb/global/update-operating-system-and-browser.html#fix-error.

Hope the information helps.

Let us know if you still experience the issue.

Thanks,

Meenakshi

Participant

Bro, i fixed this problem updating Acrobat via Avast!

Translate

Legend

Hi Aldroidtech,

Thank you for reaching out and sorry for the trouble.

As you receive the error " Update Required", please refer to the information provided/ suggested in the following help document: https://helpx.adobe.com/x-productkb/global/update-operating-system-and-browser.html#fix-error.

Hope the information helps.

Let us know if you still experience the issue.

Thanks,

Meenakshi

Translate

Legend

What is your actual version of Acrobat Reader DC? Not "latest" but something like 2016.123.98765?

Translate

Participant

I had attempted to update, but found no other updates. Then he found it and I solved it. Thank you so much for the support.

Translate

Sign up