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sbingaman1
Participant
October 28, 2019
Question

acrobat reader dc not opening

  • October 28, 2019
  • 1 reply
  • 237 views

I downloaded Acrobat Reader DC a few weeks ago and today it won't open. I did see some posts to uninstall and reinstall the program. I am not very computer literate, so a very naive question.  If I try this, will I lose the PDFs that I have saved (most are saved to thumb drive but some on hard drive)

    This topic has been closed for replies.

    1 reply

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    October 30, 2019

    Hi Sbingaman

     

    Thanks for reaching out. As mentioned, Adobe Acrobat Reader DC is not opening, correct?

     

    Is the application not opening entirely or is it creating issues while opening some of the PDFs?

     

    If it is not opening entirely, you may try the following steps

     

     

    Once the application is reinstalled, the PDFs would be available for your use.

     

    Let us know how it goes and share your observation

     

    Regards

    Amal

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