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Participant
September 23, 2019
Question

Acrobat Reader DC Proxy Popup

  • September 23, 2019
  • 1 reply
  • 7371 views

Hallo,

 

ich habe alle DC Funktionen ausgeschalten und per Registry deaktiviert, trotzdem erscheint beim Starten des Acrobat Reader DC (neueste Version) eine proxyabfrage. Im Anhang sieht man wo die Abfrage hingeht. Er will immer eine zip datei laden. Kann man diese Funktion deaktivieren. Da ich in einem öffentlichen Unternehmen arbeite muss diese Funktion dringend deaktiviert werden

 

Für Hilfe bin ich sehr dankbar.

 

 

    This topic has been closed for replies.

    1 reply

    Amal.
    Legend
    September 23, 2019

    Hi Christian,

     

    Thank you for reaching out. As described above, you are experiencing issues with Acrobat Reader DC Proxy Popup, correct?

     

    What is the version of the Adobe Acrobat Reader DC installed? To check the version of the application go to Help > Click, About Adobe Acrobat Reader DC.

    What is the workflow /steps you have done to change the registry settings? Could you please share the registry paths?

     

    In the meantime, please check the help article below and see if that helps

    https://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/services.html#endpoint-configuration

    https://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/FeatureLockdown.html#idkeyname_1_7346

     

    Let us know how it goes

     

    Regards

    Amal

    Participant
    September 24, 2019

    Hi Amal, the Version is 2019.012.20036.

     

    i have changed all registry settings shown in the https://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/index.html, that are important for me. especially disabling all cloud features

     

    below you'll find the screenshoot of the Registrysettings

     

    Regards

     

    Christian