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Participant
February 21, 2020
Question

Acrobat Reader DC search fails - Mac OS

  • February 21, 2020
  • 6 replies
  • 915 views

For multiple versions now, the Search functionality in Acrobat Reader DC does not work.  You can enter a search text string, but after completing the search, nothing is found.

 

I have v20.6.20034 installed at the moment.

 

Any suggestions to fix this?

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6 replies

IOSProAuthor
Participant
February 29, 2020

If I open the .pdf with OSX Preview, everything works.  I can select and copy text from the document.  I can search.

With Acrobat, when I select and copy text, I get the following when I paste.

 

##$8=?($

 

Clearly, that wasn't the original text...

 

That explains why search is not working.  Now, why does the .pdf look fine and print with no issues, but I cannot search or cut/paste correctly from Acrobat?

Thanks!

Participant
February 29, 2020
Por favor,no me manden ninguna nota

Enviado desde mi iPad
Participant
February 29, 2020
Dejen de mandarme más notas por favor

Enviado desde mi iPad
try67
Community Expert
Community Expert
February 21, 2020

This is usually the result of the text being either a part of an image (ie, not real text at all), or incorrectly encoded.

Can you select that text with the mouse? If so, can you copy it and paste to another application, not Notepad? What does it look like when you paste it there?