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April 12, 2019
Question

"Acrobat Reader Dc Stopped Working" after fresh installment

  • April 12, 2019
  • 1 reply
  • 334 views

I'm using Windows Server 2016 and almost all of my servers is working with Adobe Acrobat Reader Dc. I installed it and than I start Acrobat Reader it sais "stopped wokring". I have fully removed it from my system and reinstalled it but at no sucess, I ran a repair via Appwiz.cpl, still not working. I can't figure anyway to solve this what do I do?

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1 reply

AnandSri
Community Manager
Community Manager
April 12, 2019

Hello Lucas.l,

We're sorry for the frustrating experience you had due to the crash of Adobe Reader. What is the current version of Adobe Reader installed? To identify, refer to Identify the product and its version for Acrobat and Reader DC

Are you experiencing this issue with the version of Adobe Reader DC 19.010.20099?

Is it possible to post a screenshot of the error window you get? To post a screenshot, take help from the article How to share screenshot

We're here to help, just need more info.

Thanks,

Anand Sri.