Acrobat Reader DC will not open on Windows 10.

I, too, have just started to have this problem (started around June 8, 2020): when trying to open any .pdf file, I get the error message, "Windows cannot find [file @ location]. Make sure you typed the name correctly, then try again." Am using Windows 10. Have used Adobe Acrobat and Cleaner Tool, reinstalled from provided download, ran as administrator, etc. I too, am keeping Acrobat Reader as a stand-alone from the Creative Cloud, because my Internet is very spotty (thanks, AT&T!). But still does not work! Please fix this or put some fire under Microsoft's ass to get it to work. 

I'm hoping this post will add tot the noise and hopefully get attention drawn this way sooner. Have tried every fix mentioned in this thread. Have even messed with my registry, which I rarely do, based on other threads for simillar problems. I have regular desktop Acrobat DC installation so I can use it when I have no connectivity, which is often. This is a crippling problem that just started two days ago for me. Probably based on a windows update.

was having same problem, did everything that was suggested, cleaner, re-install etc... still had same issue. sigh... was getting really frustrated been trying to find a solution since we updated to windows 10. anyways for the heck of it, i clicked on "run compatibility troubleshooter" (from the properties of Adobe icon) then "try recommended setting", now i have done this before, but it always suggested i try compatibility with windows 7, this time it suggested windows 8..... and Hallelujah, it works!!

hi. i read your response.   I have windows 10 and my PD f's are being saved to Microsoft edge. I decided to purchase adobe acrobat user guide because the Adobe Reader I had would only allow me to read and I wanted to be able to edit my pages for move the pages around in my document. However I did everything that you told me but it won't show me a compatibility under the same category that you mentioned it doesn't have compatibility under  properties so I'm wondering what to do from there

Hey!

Or you can simply open your "Task Manager", find "Adobe RdrCEF" and click on it, then click on "End Task" in the bottom right of the "Task Manager" window, and Voilà. (atleast this worked for me)

Taha

Hello Kims,

We're sorry for the trouble you had with Adobe Reader, please reboot the machine once and use Acrobat cleaner tool to remove any corrupt and conflicting installation files Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Reboot the machine and download the setup of Adobe Reader from Adobe - Adobe Acrobat Reader DC Distribution

Once the setup is downloaded, right click on the setup file and click on ‘properties’.

Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8/7 operating system from the drop down menu and proceed with the installation.

Once this is done, restart the computer and look for Adobe Reader icon, right-click and choose 'Run as Administrator'.

Try opening PDF files with Adobe Reader, go to Window -> Cascade -> Tile and see if that brings up the PDFs.

If the issue still persists, please create a test user profile with full admin rights and check.

Let us know how it goes and share your observation.

Thanks,

Anand Sri.