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garyl93294786
garyl93294786
Participant
November 1, 2018
Question

Acrobat Reader doesn't open

  • November 1, 2018
  • 1 reply
  • 296 views

I keep on getting error message " Acrobat failed to connect to a DDE server".

I have tried uninstalling and reinstalling, checked the registry, switched off the security, but still no ability to open the reader. Other pdf software will open files OK.

    This topic has been closed for replies.

    1 reply

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    December 21, 2018

    Hi Garyl,

    We apologize for the delay in response.

    If you are still experiencing the trouble you may please refer to the troubleshooting steps suggested in the help document here: Fatal error - Acrobat failed to connect to a DDE server

    Also, try the suggestion given in Acrobat failed to connect to a DDE server (Installation & updates) open Acrobat>Help>Repair Installation.

    Let us know if you still experience the error message.

    Regards,

    Akanchha

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