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Participant
September 30, 2021
Question

Acrobat reader has deleted half of my assignment1!

  • September 30, 2021
  • 1 reply
  • 247 views

Help PLEASE!!!! 

 

Using a MAC 

I have been working on an assignment with acrobat reader and iv gone to save it. It has come up saying it cant be saved and when i clicked out of it all my questions were gone, but my answeres still remained. i closed it and opened it and it had totally removed all my progress. Like half my assignment was gone. 

 

Before i realised this i had added my name to the assingment as i was about to submit it and saved the document. 

 

I scrolled down and realised that over half my answers were missing and i had just saved it as that!!! 

 

Is there and way to retrive previously saved versions?? 

I tried in my recent files and clicked on the one most likley to be the full version but it comes up saying the file is no longer avaliable!!!

 

P.S I absolutely HATE using this. Totally not user friendly and iv had nothing but issues for over a year from the beginning of my course.. If anyone can suggest how i can save it from my collage portal to something different if thats even possible. That would be greatly appreciated.

 

 

Thank you!!!!

Totally computer illiteriate here so please use jaron explinations. 

 

 

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1 reply

Ria Tagra
Inspiring
December 1, 2021

Hi @suzi5EA5 , 

 

Sadly, there isn't much that can be done to recover the notes and highlights from the PDF if it was not auto-saved. Open the PDF from Recent section/tab in Adobe Reader if the file is available in the list and check for the notes.

 

You may also navigate to C:\Users\,username\AppData\Roaming\Adobe\Acrobat\DC and see if the temp file is available.

 

let us know how it goes and share your observation.

 

Thanks,

Ria