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November 5, 2019
Answered

Acrobat Reader is not using the Windows default mail app

  • November 5, 2019
  • 18 replies
  • 16145 views

The default mail app on the computer is the Mail app from Windows itself.

I have no idea why in Acrobat Reader in the 'Edit > Preferences > Email accounts' it says 'Default mail application (Microsoft Outlook)'

In no way I can change it to use the Windows Mail app. I don't want it to open the PDF as an attachment in Outlook but in the Windows Mail app

This topic has been closed for replies.
Correct answer Amal.

Have you read that article - their solution is:

  • use Outlook
  • "To further address your concern, we suggest that you try saving the PDF file then attach it to the email directly and not from the Adobe Reader DC."

 

So @Amal.  No this does not work for me.

 

I know I can attach file to mail, but I want to send PDF directly from Acrobat via Windows 10 Mail app.

 

Thank you for further assistance.


Hi there

 

The MS Mail application is not supported in Acrobat/Reader DC application. For more information about supported applications, please check the help page https://helpx.adobe.com/acrobat/kb/compatible-web-browsers-pdfmaker-applications.html#main_PDFMaker_compatible_applications

 

Regards

Amal

18 replies

Participant
March 24, 2024

The Mail app from Windows itself is the computer's default mail application.

Why it states 'Default mail application (Microsoft Outlook)' under 'Edit > Preferences > Email accounts' in Acrobat Reader is beyond me.

Participant
July 28, 2023

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Participant
July 8, 2023

No, I have no trouble switching the default mail client. My argument is that, despite the fact that Microsoft Outlook is not my default email client, Acrobat Reader claims it is. My computer's settings have the Mail app set to be the default mail client.

 

Participant
April 27, 2023

The default mail app on Windows is not used by Acrobat Reader

 

On the computer, the Mail app from Windows is the default mail client.

In Acrobat Reader, under Edit > Preferences > Email accounts, it says 'Default mail application (Microsoft Outlook)'.

The Windows Mail app cannot be changed in any way. 

Participant
March 31, 2023

Acrobat Reader does not utilise the built-in mail client for Windows.

The Mail app from Windows itself is the computer's default mail programme.

Why it reads "Default mail programme (Microsoft Outlook)" in Acrobat Reader's "Edit > Preferences > Email accounts" is a mystery to me.

There is absolutely no way I can make it use the Windows Mail app. I want the PDF to open in the Windows Mail app instead of Outlook as an attachment.

Charlie puth29110333fa41
Participant
March 28, 2023

In Acrobat Reader, there is no default mail application for Windows.

Windows Mail application is the default mail application on the computer. Acrobat Reader says 'Default mail application (Microsoft Outlook)' when I click 'Edit > Preferences > Email accounts'.

 

Participant
March 9, 2023

Acrobat Reader does not use the default mail application on Windows.

On a computer, Windows Mail is the default mail application.
'Edit > Preferences > Email accounts' in Acrobat Reader displays 'Default mail application (Microsoft Outlook).
The Windows Mail app cannot be changed in any way. The PDF should open in the Windows Mail app instead of Outlook as an attachment.

Participant
March 4, 2023

The Adobe Acrobat Reader does not use the default mail application on Windows

Windows Mail app is the default mail application on the computer.
In Acrobat Reader, under Edit > Preferences > Email accounts, it says 'Default mail application (Microsoft Outlook)'.
I cannot make it use the Windows Mail app. It should open the PDF in Windows Mail instead of Outlook

Participant
March 1, 2023

Windows' default mail application is not used by Adobe Acrobat Reader

Mail is the default mail app on the computer.
In Acrobat Reader, under Edit > Preferences > Email accounts, it says 'Default mail application (Microsoft Outlook).'
Unfortunately, I cannot change it to use the Windows Mail app. In the Windows Mail app, not Outlook, I want the PDF to open as an attachment.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Participant
February 28, 2023

Adobe Acrobat Reader does not use Windows' default mail application.

Windows Mail app is the default mail app on the computer.
When I select 'Edit > Preferences > Email accounts' in Acrobat Reader, it says 'Default mail application (Microsoft Outlook).'
The Windows Mail app cannot be changed in any way. Windows Mail should open the PDF instead of Outlook as an attachment.