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juned18552532
juned18552532
Participant
July 17, 2017
Question

Acrobat reader is not working with Safari

  • July 17, 2017
  • 1 reply
  • 298 views

Even though I have already signed the User End License Agreement, using Safari it says that I did not sign and need to sign.  Acrobat reader works with all of my other browsers except Safari since I have had to reinstall yesterday.  Any suggestions?

    This topic has been closed for replies.

    1 reply

    Meenakshi_Negi
    Meenakshi_Negi
    Legend
    July 17, 2017

    Hi juned18552532,

    Try the troubleshooting steps provided in the following help document:

    Can't use the Acrobat-Reader plug-in in Safari 8

    Configure browser to use the Adobe PDF plug-in to open online PDF files

    Check if this can help in resolving the issue.

    As you get the message to sign in, could you please let us know when exactly you get the message?

    Please share the exact steps you do when you get the message to sign in on the Safari browser.

    Can you share the screenshot of the message that you get?

    To add the screenshot here, please use the insert icon provided on the reply window as shown below:

    Once you click on this icon, you get a small window.

    Click on Insert Image and then browse the location where you have saved the screenshot file.

    Select the file and click on Open > Insert Image.

    Also, let u know the dot version of Adobe Acrobat Reader and OS installed on your system?

    Let us know if you have any questions.

    We will be waiting for your response.

    Regards,

    Meenakshi

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