Acrobat Reader Keeps Crashing For Many Users

Hi Aakash,

Here is the dump file.

For analysis of this file, run !analyze -vntdll!NtSignalAndWaitForSingleObject+0x14:
00007ff8`ddab3964 c3              ret
0:000> !analyze -v
*******************************************************************************
*                                                                             *
*                        Exception Analysis                                   *
*                                                                             *
*******************************************************************************


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 1125

    Key  : Analysis.Elapsed.mSec
    Value: 6781

    Key  : Analysis.IO.Other.Mb
    Value: 8

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 42

    Key  : Analysis.Init.CPU.mSec
    Value: 234

    Key  : Analysis.Init.Elapsed.mSec
    Value: 25737

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 117

    Key  : Analysis.Version.DbgEng
    Value: 10.0.27704.1001

    Key  : Analysis.Version.Description
    Value: 10.2408.27.01 amd64fre

    Key  : Analysis.Version.Ext
    Value: 1.2408.27.1

    Key  : Failure.Bucket
    Value: BREAKPOINT_80000003_Acrobat.exe!Unknown

    Key  : Failure.Hash
    Value: {93d36f07-284b-be90-3583-ac922ef1ffd8}

    Key  : Timeline.OS.Boot.DeltaSec
    Value: 2178

    Key  : Timeline.Process.Start.DeltaSec
    Value: 22

    Key  : WER.OS.Branch
    Value: ni_release

    Key  : WER.OS.Version
    Value: 10.0.22621.1

    Key  : WER.Process.Version
    Value: 24.3.20180.0


FILE_IN_CAB:  Acrobat[1].DMP

NTGLOBALFLAG:  0

APPLICATION_VERIFIER_FLAGS:  0

EXCEPTION_RECORD:  (.exr -1)ExceptionAddress: 0000000000000000
   ExceptionCode: 80000003 (Break instruction exception)
  ExceptionFlags: 00000000
NumberParameters: 0

FAULTING_THREAD:  00005dac

PROCESS_NAME:  Acrobat.exe

ERROR_CODE: (NTSTATUS) 0x80000003 - {EXCEPTION}  Breakpoint  A breakpoint has been reached.

EXCEPTION_CODE_STR:  80000003

STACK_TEXT:  
000000b2`c3efe978 00007ff7`688eafcd     : 00000000`73526e40 00007ff7`688ead9a 000000b2`c3efea59 00000000`7332cd57 : ntdll!NtSignalAndWaitForSingleObject+0x14
000000b2`c3efe980 00007ff7`688ff5a5     : 00000000`00000000 000001c2`5fc64ff0 000001c2`00000000 000001c2`5fc64ff0 : Acrobat_exe!sidestep::PreamblePatcher::PatchNearJumpOrCall+0x1679d
000000b2`c3efea00 00007ff7`689eb96f     : 000000b2`c3efeb20 00000000`00000000 00000000`00000000 0000c8e1`f8bbe9be : Acrobat_exe!GetHandleVerifier+0x12a85
000000b2`c3efea60 00000000`74662e1c     : 00000000`0000000f 0000c8e1`f8bbeade 00000000`00000000 00000000`7343b88a : Acrobat_exe!CreateCoreWebview2EnvironmentSandbox+0x7ccf
000000b2`c3efeb10 00000000`745ba491     : 000001c2`5c7384b0 000001c2`5f6c93d0 000001c2`00000000 00000000`0000004d : Acrobat!AIDE::PixelPartInfo::PixelPartInfo+0x87f2ec
000000b2`c3efeb70 00000000`73f0ab50     : 00000000`00000000 000000b2`c3efed59 000001c2`5979bd68 000001c2`5b713670 : Acrobat!AIDE::PixelPartInfo::PixelPartInfo+0x7d6961
000000b2`c3efebb0 00000000`73526ee8     : 000001c2`5c6a9280 00000000`72f80358 000001c2`5b757f70 000001c2`5979bd68 : Acrobat!AIDE::PixelPartInfo::PixelPartInfo+0x127020
000000b2`c3efebe0 00000000`72fe2257     : 000001c2`5b757f70 000000b2`c3efed59 000001c2`5979bd68 000001c2`5979bd68 : Acrobat!DllCanUnloadNow+0x59d1d8
000000b2`c3efec40 00000000`72fdfa08     : 000001c2`5b757f70 000001c2`5979bd68 000001c2`5c69f940 000001c2`5b757fa0 : Acrobat!DllCanUnloadNow+0x58547
000000b2`c3efecb0 00000000`72fdedf4     : 000001c2`5f66dcc0 00000000`00000000 00000000`0000007e 000001c2`5979bcf0 : Acrobat!DllCanUnloadNow+0x55cf8
000000b2`c3efedc0 00000000`72fde1f0     : 00000000`000004d3 00000000`0000007e 000000b2`c3efee50 00000000`00000113 : Acrobat!DllCanUnloadNow+0x550e4
000000b2`c3efedf0 00000000`72f56000     : 000001c2`596d1310 00000000`00000113 00000000`00000000 00000000`00000000 : Acrobat!DllCanUnloadNow+0x544e0
000000b2`c3efee60 000001c2`554283f1     : 00000000`00000000 000000b2`c3eff250 00000000`80000012 00000000`80000012 : Acrobat!AIDE::AIDEFormatType::operator=+0x670
000000b2`c3efeeb0 000001c2`55427eb1     : 00000000`00000000 00000000`72f55d50 00000000`0007155a 000000b2`c3eff148 : user32!UserCallWinProcCheckWow+0x2d1
000000b2`c3eff010 00000000`73215518     : 000000b2`c3eff148 00000000`00000000 00000000`00000000 000001c2`59776a70 : user32!DispatchMessageWorker+0x1f1
000000b2`c3eff090 00000000`7321499c     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : Acrobat!DllCanUnloadNow+0x28b808
000000b2`c3eff0e0 00000000`7321486d     : 000001c2`59776a70 00000000`00000001 00000000`77180000 00007ff7`688d0000 : Acrobat!DllCanUnloadNow+0x28ac8c
000000b2`c3eff1b0 00000000`72f47cd9     : 00000000`00000001 000000b2`c3eff250 00000000`00000000 000001c2`59776a70 : Acrobat!DllCanUnloadNow+0x28ab5d
000000b2`c3eff1e0 00000000`72f43918     : 00000000`00000000 00000000`00000000 000000b2`c3eff830 000000b2`c3eff830 : Acrobat!AcroWinMainSandbox+0x4539
000000b2`c3eff290 00007ff7`68b47f8a     : 00000000`72a60000 00000000`72f437a0 000000b2`c3eff810 000000b2`c3eff830 : Acrobat!AcroWinMainSandbox+0x178
000000b2`c3eff710 00007ff7`68bfd6d2     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : Acrobat_exe!CreateCoreWebview2EnvironmentSandbox+0x1642ea
000000b2`c3effc80 00007ff8`dc1d257d     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : Acrobat_exe!AcroRd32IsBrokerProcess+0x26e22
000000b2`c3effcc0 00007ff8`dda6af08     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x1d
000000b2`c3effcf0 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x28


STACK_COMMAND:  ~0s; .ecxr ; kb

SYMBOL_NAME:  acrobat_exe+1679d

MODULE_NAME: Acrobat_exe

IMAGE_NAME:  Acrobat.exe

FAILURE_BUCKET_ID:  BREAKPOINT_80000003_Acrobat.exe!Unknown

OS_VERSION:  10.0.22621.1

BUILDLAB_STR:  ni_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

IMAGE_VERSION:  24.3.20180.0

FAILURE_ID_HASH:  {93d36f07-284b-be90-3583-ac922ef1ffd8}

Followup:     MachineOwner
---------

Please let me know if anything else is needed.

Thank you!