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Participant
November 29, 2024
Question

Acrobat Reader logging in to ex employer account

  • November 29, 2024
  • 2 replies
  • 254 views

I used to have access to Creative Cloud through my ex employer. Every time I try to use Adobe Acrobat (just reader not pro) I am asked to log in to my account for whom I no longer work. I have deleted Creative Cloud, wiped my PC clean (Windows 11 reset), reinstalled Adobe Acrobat and still being asked to log in. Very frustrating.

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2 replies

Adobe Employee
December 3, 2024

Hi @nev_8269 

 

You seem to have installed Acrobat, where login is mandatory. Please uninstall the app and install from   https://get.adobe.com/reader/ 

nev_8269Author
Participant
December 3, 2024

Please do not assume that people that need help have made an error. I did not install Acrobat, I installed Reader. But to give you the benefit of the doubt I fillowed your link, downloaded and installed and the exact error (ie asking me to log in to my ex elpoyers site) happened!