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Participant
November 7, 2023
Question

Acrobat Reader not displaying correctly

  • November 7, 2023
  • 1 reply
  • 350 views

I have a new Windows 11 system with a 3840x2160 display running native but with no scaling.  Adobe Acrobat Reader does not display correctly & freezes:

1) very think window borders

2) leaves "ghost" images of the main window behind when opening or moved on the screen

3) freezes constantly (e.g. when applying signatures, sometimes on opening, etc).

 

I ran the cleanup tool (which itself hung at the end but, I think, did thnk), then reinstalled the latest version.

 

No joy.  I've searched a bit but because there are so many topics it's hard to locate anything that may apply.  I'd appreciate if anyone knows of a setting that will make Acrobat behave?

Thanks

 

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1 reply

Abambo
Community Expert
Community Expert
November 13, 2023

Look if your screen driver does not need an update (or sometimes a downgrade!).

ABAMBO | Hard- and Software Engineer | Photographer
LockonCCAuthor
Participant
November 15, 2023

The system is fully patched.  Downgrading drivers to get one software package to work isn't something I want to do.  I ditched Acrobat Reader now.  I'm using another foxy little reader which actually works and doesn't give me endless headaches 🙂