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i_do_not_know
Participant
July 31, 2018
Question

Acrobat reader not reading aloud

  • July 31, 2018
  • 1 reply
  • 1640 views

In Acrobat reader

When I go to View > Read Aloud > Activate Read Out Loud

Then Either press Read this page only or read to end of document after that it does not work.

It is not the sound or the speakers either I have tested this and they work.

Also it does seem to make a funny sound just as I press it slightly but it does not read anything aloud.

Why would this be?

1 reply

AnandSri
Community Manager
AnandSriCommunity Manager
Community Manager
August 1, 2018

Hello i_do_not_know(Josh),

We're sorry for the trouble you had with the Read out Loud feature. Please reboot the machine once and repair Adobe Reader from help>repair installation and check if this brings any difference.

Check for any pending updates of Adobe Reader from help>check for updates, reboot the machine after updating Adobe Reader.

Navigate to Adobe Reader's Preferences from Edit>Preferences>Reading>Check the volume settings and the option of 'Use default voice.'

Is it specific to one PDF or with all the PDF files? have you tried with other PDF? If not please try with other PDF and see if this issue is reproducible.

If it is specific to one PDF file and the Read Out Loud is not working, try disabling the Protected Mode once.

It is not recommended to disable Protected mode as it provides additional security and avoids potential security risks associated with files that may have originated from unsafe locations.

But for testing purpose, please disable the Protected Mode once from Edit>Preferences>Security(Enhanced) and see if this brings any difference.

Make sure to enable the Protected Mode back.

What is the dot version of Adobe Reader installed? To identify refer to Identify the product and its version for Acrobat and Reader DC

is it a Mac or Windows machine and what is the version of OS installed?

You can also refer to Accessibility features, Adobe Acrobat Reader DC

let us know how it goes and share your observation.

Thanks,

Anand Sri.

M
mattd68920001
Participant
February 17, 2025

CAn someone at Adobe please fix this read aloud problem. It has been going on for years now. It is a basic function in word. Whay can't Adobe fix this. It is creating a lot of lost work time for me.

AnandSri
Community Manager
AnandSriCommunity Manager
Community Manager
February 28, 2025

Hello,

 

I hope you're doing well, and we apologize for the delayed response and the trouble.

 

What error message do you receive when using the Read-Out Loud feature? Does the issue occur with a specific PDF or all PDFs? Please ensure you have the latest version of Acrobat installed on the machine: 24.005.20421 Optional update, Feb 24, 2025. Check for any pending updates from the Menu > help > check for updates, install the updates, restart the app and the machine, and check. For more information, see this: https://adobe.ly/3QzF0Qu.

 

See this article to know more about the Accessibility features: https://adobe.ly/3QBy994

 

Thanks,

Anand Sri.

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