Question
Acrobat Reader not responding after trying to open a file
I have used my Acrobat Reader so much that I paid to be able to convert documents. I have used it since I bought the subscription. But in the last two weeks, any time I try to open a file, even ones I have opened before, the reader freezes up and I have to end it through the task manager. I have been through forum after forum, restarted it, uninstalled, reinstalled, repair installation, reverted back to a previous version, and adjust so many settings recommended by Adobe employees in other forums, and nothing has fixed this issue. I called the tech line and was told that they do not offer phone support for this problem, even though I paid to use aspects of the program. I am upset and frustrated and want a fix to this problem.
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