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christopherc69060870
Participant
November 23, 2018
Answered

Acrobat Reader not saving my annotations

  • November 23, 2018
  • 1 reply
  • 815 views

New version of Acrobat not saving my annotations.  Never had any problems with previous versions.  What's going on?

    This topic has been closed for replies.
    Correct answer try67

    Please provide more detailed. First of all, what's your exact version of Reader (look under Help - About Adobe Acrobat Reader to find out)? Also, what's your operating system version?

    And what exactly happens after you add a comment, save the file, close it and then re-open it? Are there error messages of some kind?

    What do you see?

    1 reply

    try67
    Community Expert
    try67Community ExpertCorrect answer
    Community Expert
    November 25, 2018

    Please provide more detailed. First of all, what's your exact version of Reader (look under Help - About Adobe Acrobat Reader to find out)? Also, what's your operating system version?

    And what exactly happens after you add a comment, save the file, close it and then re-open it? Are there error messages of some kind?

    What do you see?

    Participant
    December 5, 2022

    I get the same error today. Using Adobe Comments module Annots.api 2020.5.30407.10407 on Windows 10 Enterprise 20H2 (certified 2022-09-24 10:23:32). Document was loaded from a network share. Laptop has been offline, in sleep mode and on VPN. Now back in LAN I can't even save my comments to a local folder (C:\TEMP\) - Error message is network:

     Uptime is less than a week.