Acrobat reader not starting in Windows 11

Question

I have seen many posts/discussion on this subject but none of the solutions seem to work..

I was able to view an Acrobat document this monring but now I cannot. I sometime receive a very late message "A running instance of Acrobat has caused and error".

I "End"the task via Task Manager but it still doesn't work.

AkanchhaS8194121 · Answer

Hi @Paul29348994pmhl

Sorry to hear about the trouble caused.

If you continue to experience the same issue, then please try the following steps:

1- Open the task manager and close all the Acrobat instances running in the background.

2- If it still doesn't work, then

Run this cleaner tool to remove the existing installer and application’s file traces:

https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html

Download the Acrobat installer from here:

https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html

Let us know if it still doesn't help.

Thanks,

Akanchha

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