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Participant
May 4, 2018
Question

acrobat reader not working properly

  • May 4, 2018
  • 2 replies
  • 370 views

I have a MacBook Air and have had for maybe 7 days.

I downloaded a fillable form.  I entered information in the fillable areas.  I saved document.  I opened with "Preview".  I tried printing but it only prints the form not the information I filled in.

The saved full document with fillable information on the form I opened with once the Acrobat Reader (default) not Safari or Preview and it opened it up the form in Acrobat Reader but did not show the information I added.

Help please.  Been trying to figure it out for 4 or 5 days.

    This topic has been closed for replies.

    2 replies

    try67
    Community Expert
    Community Expert
    May 4, 2018

    I opened with "Preview".

    That's where you went wrong. Preview is a buggy app that corrupts PDF forms. Download a fresh copy and never open it using Preview if you want to avoid such issues.

    ~graffiti
    Legend
    May 4, 2018

    Moved to Acrobat Reader forum