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Participant
January 12, 2022
Question

Acrobat Reader on Mac

  • January 12, 2022
  • 2 replies
  • 305 views

Acrobat Reader wont open and I have the following error message when trying to remove Acrobat Reader "The operation can’t be completed because an unexpected error occurred (error code -60008)" I have searched the support and can see how i can remove this as there is no uninstall file

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2 replies

Meenakshi_Negi
Legend
January 12, 2022

Hi Eloise,

 

Thank you for reaching out and sorry about the trouble.

 

Could you please let us know what happens when you try to launch the application?

Please try running the Cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html#macintosh) on your Mac once and reboot the machine.

Also, remove the Adobe folders from mac and trash folder.

Check if that helps.

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

 

JR Boulay
Community Expert
Community Expert
January 12, 2022

MOVED TO THE ACROBAT READER FORUM

Acrobate du PDF, InDesigner et Photoshopographe