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Dov Isaacs
Legend
March 14, 2021

Things to check.

 

(1)    An antivirus program gone beserk, somehow considering Acrobat Reader as a virus and removing it. You might want to see if the entire application has been uninstalled. You can check this by seeing the application still shows in the Program and Features => Uninstall or change a program function under the Windows 10 Control Panel.

 

(2)    Since you mention that you are dealing with “organization computers.” Perhaps, some system administration function either erroneously or purposely uninstalled the software.

 

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)