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Participant
December 6, 2023
Question

Acrobat reader removes email signature and adds text to emails when using "Send file as email"

  • December 6, 2023
  • 2 replies
  • 7091 views

Acrobat reader removes users email signatures and adds random filler text when using the "Send file as email" option,

 

The following text is added to the email:

 

Download the free Adobe Acrobat Reader to easily view and add comments to your PDFs.

https://www.adobe.com/go/reader_download

 

______________

Sent From Adobe Acrobat Reader

 

Does anyone know how to stop this from happening?

 

 

This topic has been closed for replies.

2 replies

Meenakshi_Negi
Legend
January 3, 2024

Hi Samuel29818762kcwe and Annette34290017r9tt,

 

Sorry about the delay in response.

 

Please let us know if you are still experiencing the issue when you share PDFs via email.

Would you mind sharing the screen recording for a better understanding? Share the Acrobat Reader and OS version. 

 

Let us know if the issue has already been resolved.

 

Thanks,

Meenakshi

Participant
February 7, 2024

Is anyone still working on that? It apears to be a feature which is not possible to disable in settings.

you guys added this feature adding the text, what if we don't want you to add this to an email I'm sending.

i send a lot of mails in my job and I don't want to have to remove the text added to the email.

Abambo
Community Expert
Community Expert
December 6, 2023
ABAMBO | Hard- and Software Engineer | Photographer
Participant
December 14, 2023

Unfortunately I wasn't able to find anything,

 

It is strange because for some users it will just remove their email signature, but for others it adds the text to the body of their email.

Participant
December 15, 2023

I have just noticed the same issue and find it quite frustrating.    I looked everywhere to try to change it, but couldn't find a solution.