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Mavita Querida
Participant
April 23, 2019
Question

acrobat reader server failed

  • April 23, 2019
  • 1 reply
  • 481 views

tryingto print 941 form from ituit and i am getting erro message accrobat dde server failed

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    1 reply

    AkanchhaS8194121
    Legend
    July 26, 2019

    Hi there!

    Sorry to hear about the consistent problem with the Acrobat. Are you working with Acrobat DC or any previous version?

    Since you have already tried the changing the registry settings as well as checked the update as suggested in the help article here: Fatal error - Acrobat failed to connect to a DDE server

    • I would like you to try changing the below preferences setting of Acrobat once and see if that makes a difference.

    For Acrobat Reader,Navigate to Reader>Edit>Preferences>Security (Enhanced)>disable "Protected Mode at Startup" and "Enhanced Security">OK>Reboot Reader Security">OK>Reboot Acrobat

    Note: Changing the above security settings could pose security risks. We suggest you to turn it back On once you are done with testing.

    Do share the result.

    Thanks,

    Akanchha