Acrobat Reader switches to Creative Cloud

Forum|Forum|4 years ago
March 30, 2021
2 replies
559 views

I want to use Reader to read files. However, when I open a PDF, the system switches to Creative Cl

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M

MiamiguyAuthor

Participant

Thank you Jane. I had tried opening the file itself, instead of opening it through Reader. It appears that that has solved the problem.

Thanks again.

jane-e

Community Expert

You're welcome, @Miamiguy .

If you were trying to open it by double-clicking it in Mac Finder or Windows File Explorer and it was opening the wrong application, the computer associates the extension (PDF in this case) with a particular application and sometimes it has to be corrected.

If you are on Windows, follow these steps from Microsoft Help:

https://support.microsoft.com/en-us/windows/change-default-programs-in-windows-10-e5d82cad-17d1-c53b-3505-f10a32e1894d

Using File > Open from inside the application should always work.

~ Jane

M

MiamiguyAuthor

Participant

Thanks for the additional info.

Stay safe.

jane-e

Community Expert

How do you open files? Does it work when you launch Reader, then choose File > Open?

What do you mean "switches to Creative Cl"? Can you show a screen shot of before the switch and after the switch?

~ Jane

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