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Participant
June 1, 2020
Question

Acrobat Reader - Text becomes pixilated when using 'fill and sign app'

  • June 1, 2020
  • 1 reply
  • 720 views

Good afternoon, after I open a PDF, if I click on the document the text becomes pixilated and unreadable, therefore I cant use the 'fill and sign' application within Reader. This occurs for every document I open using the Adobe Reader app. I can open the docs using a browser but of course cant use fill and sign. I have uninstalled and re-installed to no effect. I am using WIN10 Home ver 1909 and Adobe Acrobat Reader ver 2020.009.20063. I have checked smooth text and resolution under preferences and this has not helped. I have included a screen shot. Any help or suggestions would be much appreciated.

 

 

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1 reply

Participant
June 7, 2021

Hi, we are experiencing the same issue on our work laptops. Windows version 20H2, Acrobat Reader DC ver 2021.001.20155

 

any insight into this would be greatly appreciated.