Hi @Admirable_neighbors1e65 ,
Hope you are doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing.
A couple of questions that would help pin this down:
-
What version of Acrobat Reader were you on before and after the update? (Help menu, then About Adobe Acrobat Reader)
-
Did the update run through Acrobat's own automatic updater (Help, then Check for Updates), or through Windows Update, or something else?
-
In Chrome, if you go to chrome://extensions, does it show when the Bing Rewards extension was added?
We do have an official Acrobat browser extension for Chrome, For more information please check the steps here: https://adobe.ly/4cJKX8Q .
Separately, Adobe's Reader download page has historically included optional third-party offers (McAfee software and browser add-ons) that install if their checkboxes are not unchecked before downloading. That is documented behavior for the download page, but it applies to a manual download, not to the automatic in-app updater, and it does not reference Bing Rewards either.
Two things worth checking:
-Open Windows Settings, then Apps, then Installed apps, and sort by install date to see whether the Bing Rewards extension shows up as a separate install around the same time as the Acrobat update, or whether it is not listed there at all.
-In Chrome, go to chrome://extensions and remove the Bing Rewards extension directly if you do not want it.
If you can confirm your Acrobat Reader version and whether the update went through the in-app updater, that will help us look into this further.
~Amal