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A
Anonymous
January 11, 2018
Question

Acrobat reader - UPDATE (port, address requirements)

  • January 11, 2018
  • 2 replies
  • 6532 views

Hi guys.
So far I haven't find information what to add on corporate network firewall to allow ACROBAT READER updates.

We have a group of isolated computers which we don't allow internet access but we would like to give Acrobat Reader allow access for pushing updates.

What to allow in corporate firewall for this devices (ports, urls?)?

    This topic has been closed for replies.

    2 replies

    T
    Test Screen Name
    Legend
    January 11, 2018

    I believe Adobe use lots of third parties to do this sort of thing, as well as having a whole bunch of domain names themselves... unfortunately software delivery from big companies who move millions or billions of items is a rapidly changing scene and you probably wouldn't even find anyone in Adobe who understands the whole picture, still less can give a list... on a busy day a thousand servers could suddenly come to life all over the world.

    A
    Anonymous
    January 11, 2018

    We wanted to avoid the approach of pushing SCCM/SCUM adobe updates as we have found out that Adobe reader creates a scheduled task (probably it uses system account) which covers the update process on the clients....

    now the only problem is with users which have internet blocked... i guess we will be forced to use SCUM at the end :/

    T
    Community Manager
    Tariq AhmadCommunity Manager
    Community Manager
    January 18, 2018

    Hello,

    You may check this out: Service and Online Feature Configuration — Enterprise Administration Guide

    -Tariq Dar

    T
    Test Screen Name
    Legend
    January 11, 2018

    For updating Adobe has a constant, ever changing, dynamic pool of systems all over the world, including many cloud providers with dynamic addresses. No static firewall setting is possible. You should instead manage updates yourself, perhaps with SCCM. Adobe have many tools to assist in enterprise deployment.

    A
    Anonymous
    January 11, 2018

    Thank you for the reply.

    Just putting allow rule for any *.adobe.com would not do the trick I suppose?

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