Acrobate EXPORT TO WORD does not function in Hebrew

Question

This was the ONLY reason I paid for a subscription: I receive long legal documents in Hebrew that I have to translate into English so need to Export to Word to then use a free translation service.
But when Acrobat extracts the original Hebrew text it dumps the Hebrew text as gibberish - strings of letters and numbers. Even the English words within the Hebrew original are encoded;
Here is an example

aal,C<U: <.UlW4l 4 ca,a NUlhO lCUll\Nl! CTGl 4O <.<.C(a LClr.\ (,\(0 acml!CNal <.(CL! l?ICL CNUlhO Nh <.l!<.L! Uti\4la, ti\CL l!C\LUL! <.!\Nl l!Clt'i\<.O Cl!Gato· NOCC<.U 41.lWN w c Cl lLL.
The result is completely USELESS.
I use Microsoft Word with both English and Hebrew language packages installed and work in both languages every day. This problem is not me, my laptop settings or Microsoft - it is Acrobat who appear to have developed a shoddy solution to enabling Hebrew text and which therefore disables the key function Export to Word.
I want to cancel my subscription as this product is useless but now discover I have been tricked from a monthly charge into an uncancellable annual contract.
NOT JUST USELESS - DISHONEST TOO.

DeanUtian · Answer

First, so you are clear in what to expect from responses here, people who help users with quesions are generally doing this as a community service and have no work connection to Adobe. We are not representing Adobe or beig paid by the company. Ocassionally Adobe staff may respond here but this is not the place to have direct interactions with Adobe.

To your situation, you can cancel within a trial period without change.
https://www.adobe.com/au/legal/subscription-terms.html#:~:text=If%20you%20cancel%20within%2014%20days%20of%20the%20start%20of,of%20that%20month's%20billing%20period.

Details on how to cancel

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

You can talk to someone directly hrough the Adobe chat. Click on the chat icon in teh page and type 'real agent' to get to a real person who can discuss your specific account situation.
https://helpx.adobe.com/au/contact.html

Now, are you using Adobe Acrobat Pro DC (rather than Reader, which is where you have posted to)?

If you want help, would it be possible to share a PDF with some Hebrew text? I could do a test. It may be a specific font issue.

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