Earlier Adobe Readers have been "Corrupted"
Try This----
1. Open Browser (I use Google)
2. Type in "WINDOWS INSTALLER CLEANUP UTILITY"
3. When results appear look for "support,microsoft.com DESCRIPTION OF WINDOWS INSTALLER CLEANUP UTILITY"------CLICK
4. When page opens, SCROLL down to "Download the Windows Installer Cleanup Utility Cleanup"-----CLICK
5. When "File download-Security Warning" box appears-----CLICK "RUN"
6. After download completes,--Open "PROGRAMS" on your computer
and look for "WINDOWS INSTALL CLEANUP"---CLICK to open
7. When box opens, look for 8.1.1 or any "Adobe Reader" (I don't know which version you have installed)-----CLICK to "HIGHLIGHT"
CAUTION-----DO NOT HIGHLIGHT ANY OTHER PROGRAM---CAUTION
8. At bottom of BOX ----CLICK "REMOVE"
9. Go back to "CONTROL PANEL"-"ADD/REMOVE PROGRAMS"---Adobe Reader should have been removed
10. Now download "ADOBE READER 8.1.2" From Adobe
THIS IS NOT USING "BRUTE FORCE" or "HEAVY HANDED" Methods
I have the same problem, 'error 1316 a network error 7.70 msi' ongoing for some time ...i can't use PDF, unintstall, reinstall, nothing - I also get 'error 1311 source file not found....' this is so frustrating - and I'm scared to use heavy handed solutions as I dont have computer know how, do I buy a new computer?
If you get the errors described above, you cannot uninstall the usual way because the cached msi/mst/msp in "C:\Windows\Installer" is corrupt or missing. Also, you possibly cannot update if you accidentally deleted the cached install sources from "C:\Program Files\Adobe\Reader 8.0\Setup Files\...".
You can use brute force methods by using the windows installer cleanup tools (MSIZAP.EXE).
I have the same problem, basically. I cannot open PDFs. I cannot install a fresh Adobe Reader because I cannot uninstall the old one, which must be corrupt. I am unable to uninstall because the installation system cannot find an AcroRead.msi file.