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sherryi44506217
sherryi44506217
Participant
August 22, 2018
Answered

adobe

  • August 22, 2018
  • 2 replies
  • 652 views

Unable to open. Error reads: you can't open the application "adobe acrobat reader dc" because it is not responding.

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    Correct answer ~graffiti

    First, download and run the cleaner tool from here: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

    Then download and run the installer from here: https://get.adobe.com/reader/enterprise/

    2 replies

    ~graffiti
    ~graffitiCorrect answer
    Legend
    August 22, 2018

    First, download and run the cleaner tool from here: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

    Then download and run the installer from here: https://get.adobe.com/reader/enterprise/

      sherryi44506217
      sherryi44506217Author
      Participant
      August 22, 2018

      Thank you so much!!! I had to do the process a few times. The cleaner tool was confusing, i asked if I wanted to remove them. When I went to run the installer that took a few times also. I was ready to give up. Im so happy its fixed. Thank you again!!!

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